ExakTime’s wireless field time clock has been awarded a patent for its unique method of tracking, storing, and sending employee time records from the field to the office automatically via a cellular communication network.
Many HVAC business owners and managers who have had to break employees of bad habits can attest that while there is no exact scientific method for modifying employee behavior, there are a few common methods industry professionals swear by.
Ask my wife and she’ll pull out a list a half-mile long referencing every time I’ve been guilty of hearing, but not really listening. But what’s the difference between hearing and listening, and why is one so much more important when it comes to our relationships with others?
Have you forgotten how to have fun? Have laughter, happy faces, and a positive atmosphere become extinct in your workplace? Here are a few tips on how to bring back a little fun to your office while still getting the work done.
Fail to prepare and you’re preparing to fail. It’s a common phrase we’ve all heard and frequently comes to mind when I think of hiring a new employee. All too often in our industry we give new technicians what amounts to a crash course in training before sending them on their way and expecting them to learn the rest on their own.
The performance review process can be a headache for managers and employees alike, but it’s an important procedure for contracting businesses when it's done correctly.
Are you still questioning the need for reviews in your company? I hope not. Everyone in your company deserves to know and understand the direction the company is headed and their role in the company’s future.
How can you keep your people happy and motivated through the dog days of summer? Some of the best owners in the industry have successfully navigated dozens of busy seasons and offer the following tips.
How many of us have been in a situation where we are so utterly frustrated with an employee’s performance or behavior that we end up attacking the employee instead of the issue at hand? In this type of scenario, nothing gets resolved, and the emotional intensity puts the employee on guard.