Relationships are a big part of human life. It’s what makes life so interesting. No day is the same, whether you’re plugging away at a keyboard like myself, or installing air conditioners, such as yourself. The relationships we form, cultivate, and sometimes even mend are our backbone.
A business-building program for home improvement, HVAC, outdoor living, and other home specialty industry contractors, business owners, and customers, the Think Outside the Toolbox is designed to enhance the relationships between professionals and customers and drive growth and customer satisfaction.
Even though geothermal technology has been around for a while, HVAC contractors are still finding opportunities to profit from commercial geothermal work.
It’s as if customers are running the companies these days, and CEO now stands for Customer Engaged in Opinions. In other words, buttinsky alert: customers are all up in your business.
While the working relationships that are formed are special, family members also face many challenges, from family arguments spreading to the office to disputes over succession. But many HVAC contractors have learned to successfully navigate these issues and are planning how the business will go forward with the next generation.