Articles Tagged with ''Customer Service and HVACR''

Sometimes the temperature means that we will be busier than normal, or whatever is falling from the sky might make travel around our area challenging. No matter what is happening outside, when we answer the phone we need to be better than the weather.

Elite Heating, Cooling and Plumbing recently announced the launch of its redesigned and upgraded website. The new site has been upgraded to HTTPS offering valued clients and future clients with better online protection. Along with added protection, it provides clients with a new more efficient server, ensuring a positive user experience along with the addition of a faster appointment setting feature. 

Hart & Cooley Inc., a business unit of Johnson Controls’ Building Technologies & Solutions, announced the appointment of Michael Braun as vice president — wholesale channel. In his new role, Braun is responsible for sales and customer service support for Hart & Cooley’s wholesale business.

The new Desert Aire website provides consulting/specifying engineers, mechanical contracting professionals, and building owner/operators with a dynamic resource for selecting dehumidification solutions and dedicated outdoor air systems for indoor environments.

Bacharach Inc., a manufacturer of refrigerant gas detection and combustion analyzers, is implementing an enhanced 24 hour priority calibration and repair service option out of their New Kensington, Pennsylvania, location to build upon the company’s current service support capabilities.

This messaging app works in concert with the other features of Breezeworks’ field management and CRM software, including scheduling, mapping, estimating, billing, and customer communications. 

Many HVAC contractors are capitalizing on the current video trend by creating their own custom video content on their websites and social media feeds.