Articles Tagged with ''Customer Service and HVACR''

The concept of time windows is a slippery slope for most home service companies. Other industries have figured out how to fit their work into nice, neat little boxes of time, so why can’t we? The problem stems from the number of variables we deal with on our individual calls.

If it seems like the internet is changing every six months and throwing your online marketing efforts into flux, you’re not imagining things. Between rapid changes in homeowner behavior, the proliferation of new mobile devices, and Google’s always changing algorithms, it’s difficult for HVACR marketing teams to keep up.

Bob and Tim were on a service call at a new customer’s house. The complaint was that the humidity in the house seemed to be high because mold was growing — shoes in closets and wooden object were the worst. The summer weather was very hot, and there was also high humidity.

Regal Beloit Corp. announced it has launched a new, responsive website platform with significant upgrades, additional product features, and a focus on industry solutions. The company’s approach to convert each of its brand-specific domains to the new company-wide platform will occur in phases, starting with the Marathon^® Motors North American site.