Articles Tagged with ''Customer Service and HVACR''

The theory behind chat is fairly simple — make it easier for potential customers to communicate with your company, interact with a greater number of potential customers, and schedule more service calls. Though the theory of chat for your company is simple, the practice of chatting professionally is difficult to execute. So, is it worth implementing in your company? What are the costs and the benefits of chat? Should you manage chat in-house or outsource the management of chat? What’s a budget-conscious way to get started?

Carrier Enterprise (CE) has long been recognized as one of the HVACR industry's leading product distributors combining cutting-edge technology, a robust product portfolio, and customer-focused service and product delivery.  Recently CE was honored by the technology industry for having the "Best B2B Customer Experience" by Magento. CE received the award at the Magento Imagine 2017 Conference where over 2,500 eCommerce experts, agencies, and technology providers from over 40 countries gathered April 2-5, 2017 to celebrate best practices in the industry at the Wynn Las Vegas Resort and Casino.

Kastalon announced the rollout of its new website at www.kastalon.com. The new site offers a look at the company’s extensive lines of standard products, including rollers, pads, bumpers, and sleeves for various uses in materials handling, metals producing and processing, as well as other market applications.