Articles Tagged with ''Customer Service and HVACR''

If you want your employees to step up and deliver the best service to your customers, it’s time to make sure that you and your employees are on the same team — that everyone is aligned and “pulling in the same direction.”

The old saying is true: Customers will remember not what you said or what you did, but how you made them feel. This begins with empathy. Before you can apply empathy to your practice, it is important to understand how it differs from sympathy. These two words are often used interchangeably; however, they actually represent separate concepts.

DiversiTech® Corp is introducing a newly enhanced website that helps wholesalers and contractors more easily find the wide array of products and services DiversiTech offers. 

The new website provides a personalized, seamless, and efficient web experience.  Some new site features include easier navigation, enhanced search and product filtering capabilities, faster response time, and state-of-the-art e-commerce capabilities.

Regal Beloit Corp. announced it has launched a new Marathon^® Motors website for the North American region. The new website contains significant upgrades and additional product features as part of the company’s phased approach to convert all brand-specific domains to the new company-wide platform.