BSRIA Inc. reports that from 2012 to 2016, sales of condensing boilers grew from 30 percent of the commercial market to over 60 percent, and that number is expected to climb to 80 percent by next year.

The company currently has about eight distributor partners that act as satellite fulfillment centers. Once an order is placed via the company's website, a distributor is alerted, and they’re responsible for sending out the product with the boxes and labels provided by the company.

Consumers are still buying solar, geothermal, air-source heat pumps, and high-efficiency condensing gas boilers. The question is: Who’s going to sell it to them?

Your sales team can quickly lose its creativity if you turn them into little robots who only track the numbers these CRM programs are looking for. If your real goal is to increase sales, there are better ways to manage your sales team.

Even if writing isn’t your thing (or if you simply don’t have the time to devote to it), your company can still have quality, timely, relevant content on its website — content that will not only translate to sales leads, but also help establish your company as a trustworthy source of information within your community.

Let’s imagine a call is booked with your company, but the customer calls in to cancel. What happens next? Do your customer service representatives (CSRs) simply say, “OK, thanks”? Every successful company should have a plan for following up on lost opportunities along with missed opportunities.

HARDI announced 64 of its members recently completed the Branch Manager and Sales Manager certification programs.

Industry figures are estimates that are derived from the best available figures supplied by a sample of AHRI member companies. 

Because it uses the earth as a free heat source or heat sink, geothermal is inherently a highly efficient technology that can help homeowners and building owners save a significant amount of energy and money. And, as advances in technology continue to improve the efficiency and controls of these units, the industry is concurrently investigating ways to make geothermal an affordable option for all.

While most studies insist IoT technologies are on the cusp of becoming mainstream, the question remains: Is the HVAC industry truly ready to embrace the IoT, or is there a sense of trepidation and concern regarding the technology’s staying power and long-term viability?