By using a dedicated number for texting that remains the same over time, avoids the use of employees’ personal phones, and enables two-way communication, companies can generate brand loyalty and better serve their customers.
Communication plays a role in labor management, so here are some considerations for the leaders in your company as it pertains to managing both employees and customers.
For a contractor, the most critical link in the supply chain is the one with his supplier/distributor. Conducting a supplier review can enhance and strengthen this relationship.
As digital payments grow, contractors should consider allowing consumers pay the way they want. This means accepting payment apps and possibly even other types of currency, such as crypto.
Our lives have been altered permanently by COVID, and one of the biggest changes is work from home. The big takeaway for us is that an overwhelming majority of our customers will be remote.