Nothing good happens when businesses fail to respond to a business crisis immediately. If you don’t, the media and Internet trolls can take over, and your business could lose control of the information being disseminated.
Do you want more repeat business? Start with these four simple changes. They can be implemented into your business immediately, and you’ll see a profound long-term change in how your business retains more repeat customers.
Sheila Tierney, vice president of product management for HVAC Parts & Supply Solutions at Ingersoll Rand, was named a winner of Diversity Journal’s 14th annual Women Worth Watching Award. Tierney is among 100 executives chosen for the honor.
There are obviously benefits to having both decision-makers present when making a sales call, but HVAC contractors, just like those in other industries, must walk a fine line when pitching a sale when a significant other is absent from the conversation.
Articles about the shortage of qualified HVAC technicians primarily focus on the negative. Some suggest that the HVAC industry will be in serious trouble, especially when the residential and commercial sectors both build up a head of steam. But the laws of supply and demand may actually bring about the change that the industry needs.
In addition to the mentoring session, the conference included a speaking engagement with famed basketball coach Ken Carter, leadership coaching with trainer Leslie Koch, as well as other hands-on development and networking sessions.
It’s easy in the HVACR business to get caught up in and maybe even a little overwhelmed by all the technology and regulations and rapid-fire changes — especially in the refrigeration sector. It’s important, however, not to let all the pandemonium make you lose sight of the human side of the business.
Amidst all the challenges that tugged at your productivity, you overcame and achieved. You deserve a pat on the back, so, here it is. Feels good, doesn’t it? But what about the guys and gals with their boots on the ground. Are they gaining the recognition they deserve?
Employee turnover exists at most organizations — big, small, public, or private — and the type of turnover can be a combination of involuntary or voluntary, healthy or unhealthy. Reducing employee turnover requires management to analyze the root causes of turnover.