ServiceTitan, a provider of business management software for HVAC, plumbing, and electrical residential contractors, was named as a finalist in the Customer Service Department of the Year and Front-Line Customer Service Team of the Year categories in the 11th annual Stevie® Awards for Sales & Customer Service. As a Finalist, ServiceTitan will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
Renovate America, a provider of residential Property Assessed Clean Energy (PACE) financing, announced that its HERO® Program has now made possible the installation of energy-efficient home central air conditioning units worth more than $415 million. More than half of the sales volume involves equipment that exceeds the minimum energy-efficiency standards of the federal Energy Star® program.
Hart & Cooley Inc., a business unit of Johnson Controls’ Building Technologies & Solutions, announced the appointment of Michael Braun as vice president — wholesale channel. In his new role, Braun is responsible for sales and customer service support for Hart & Cooley’s wholesale business.
The Whalen Co., a manufacturer of HVAC vertical stack riser heat-exchanger fan coil units and water-source heat pumps, has appointed Kelvin Finch to its board of directors. In his new role, Finch will be bringing “in the field” experience to the table. His experience as a manufacturer’s representative will add new perspective to the board.
As connected-home technology grows increasingly popular, consumers are looking for tech solutions that make life easier but don’t require an engineering degree or quickly become obsolete. Maybe that’s why the Sensi™ Wi-Fi Programmable Thermostat landed top customer satisfaction marks in the inaugural J.D. Power 2016 Smart Thermostat Satisfaction Report SM.
Danfoss, a manufacturer of high-efficiency electronic and mechanical components and controls for air conditioning, heating, refrigeration, industrial, and water systems, has appointed Ian Levergood as the sales manager of its Electric Heating business in North America. In this role, Levergood will focus specifically on the growth of indoor and outdoor electric heating applications, and advancing comfort and safety solutions in the U.S and Canada.
When asked to rate prospects for business in 2017, 98 percent of survey participants indicated a positive outlook. Within these responses, 24 percent answered “excellent,” representing nearly a 10 percent increase from 2016.
Welcome the New Year by allowing social media to turn your clients into friends and followers who “like” and “share” your stories within your community and across the globe.