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The climate of planet Earth can be scientifically measured, and although this has been done for only a relatively short period of time, it’s true that climate changes are occurring and that humankind has been contributing to global warming.

Don’t let the small negative things that occur give you an attitude that prevents you from being successful.

You may be spending too much time looking inward at what you can do to improve your bottom line when the best answers can be found amongst the competition. Some of the best ideas are those being used by your competitors.

Thinking twice about stealing copper; accessibility improves installation quality; mechanical inspection and enforcement.

It’s easy to point fingers, stating that today’s educational system stinks. The better solution is to help the system improve. We should all be in this together.

Chris Fitzgerald, president of Fitzgerald Mechanical Inc., has said that his peer group has played a huge role in the success of his company. Many contractors claim the same to be true for their companies.

Should techs sell? Are customers really NATE-concerned?

Do you ever wonder what treasures lie inside the magnetic stripes on the back of credit cards? The temptation to learn more about these hidden treasures is what has opened a cottage industry for would-be credit card thieves.

It is the time of year for reviewing all the forecasts from 2006 and making early adjustments to the 2007 plan. If you’re at all like me, most of you hope that no one will recall the projections you made last year at this time.

Now that many of you are committed to getting more involved in the service and service-replacement business, it’s time to review some of the seemingly minor but important changes you need to put in place to ensure excellent customer service.