First impressions, a distinguished brand, and the speed at which you respond to a potential customer inquiry are all crucial as the HVAC industry transitions from a replace to a repair market.
As people around the world prepare to celebrate Earth Day, it’s a good time to incorporate renewable energy solutions, like Thermal Energy Networks (TENs), into the ongoing conversation.
While new technology can certainly help streamline certain aspects of HVAC business operations, like accounting and inventory management, it still needs to be viewed as a tool to augment the capabilities of employees, not replace them entirely.
For HVAC businesses, it is critical to understand markets and customers, what they want and how they want it, how it all has an impact on an organization’s ability to adapt, refocus, and retrain, and where the best opportunities are for sustained profitable growth.
By sharing stories of success and offering advice to the next generation of HVAC tradespeople, those just starting their careers, especially women, can learn about all of the potential and professional growth that is possible thanks to a career in the trades.
With online reviews, and online presence in general, becoming one of the most important factors for potential new customers, HVAC contractors need to give more focus to how they are seen on different online platforms.